pedas99 Privacy Policy

1. Introduction and Scope

pedas99 ("we," "us," "our," "pedas99") operates the online gaming platform accessible at pedas99.co (the "Platform"). This Privacy Policy describes how pedas99 collects, uses, stores, shares, and protects personal data relating to individuals who register for and use the Platform ("you," "User").

This policy applies to all personal data collected through the Platform, including data provided during account registration, during gameplay, in connection with financial transactions, and through communications with our customer support team. By registering for a pedas99 account, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

Where pedas99 acts as a data controller in respect of your personal data, we are responsible for ensuring that data is processed lawfully, fairly, and transparently in accordance with applicable data protection laws and regulations.

2. Data We Collect

pedas99 collects the following categories of personal data:

2.1 Registration and Identity Data. When you create a pedas99 account, we collect your full legal name, date of birth, nationality, residential address, email address, and phone number. Where required for identity verification (KYC), we may additionally collect copies of government-issued identification documents, selfie photographs, and proof of address documents.

2.2 Financial Data. We collect information about the payment methods you use to deposit and withdraw funds, including bank account identifiers, e-wallet account references (Touch 'n Go eWallet, Boost, GrabPay, DuitNow), and FPX transaction references. We do not store full card numbers or banking credentials — these are processed through the secure gateways of your payment provider.

2.3 Transaction Data. We maintain records of all deposits, withdrawals, bets placed, game results, bonus credits, and account adjustments associated with your pedas99 account.

2.4 Technical and Device Data. When you access the Platform, we automatically collect IP address, browser type and version, operating system, device identifiers, time zone, and pages visited. This data is used for security monitoring, fraud prevention, and platform performance analysis.

2.5 Communications Data. If you contact pedas99 support via live chat or email, we retain records of those communications for quality assurance, compliance, and dispute resolution purposes.

3. How We Use Your Data

pedas99 uses your personal data for the following purposes:

• Account management: To create and manage your pedas99 account, verify your identity, and process your registration;
• Service delivery: To provide access to betting, casino, and gaming services and to process your financial transactions;
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, account takeovers, and other unlawful activities;
• Regulatory compliance: To comply with anti-money laundering (AML) obligations, know-your-customer (KYC) requirements, and applicable gaming regulations;
• Customer support: To respond to your enquiries, resolve disputes, and provide technical assistance;
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling and to apply responsible gaming tools where appropriate;
• Marketing communications: Subject to your preferences, to send you promotional offers, bonus announcements, and platform updates from pedas99. You may opt out of marketing communications at any time;
• Platform improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the pedas99 platform.

4. Legal Basis for Processing

pedas99 processes your personal data on the following legal grounds:

• Contractual necessity: Processing is necessary to perform the contract between pedas99 and you — i.e., to provide the gaming and betting services you have registered for;
• Legal obligation: Processing is required to comply with AML legislation, KYC requirements, and applicable gaming authority regulations;
• Legitimate interests: Processing is necessary for pedas99's legitimate interests in preventing fraud, securing the platform, and improving its services, where those interests are not overridden by your rights;
• Consent: Where processing is based on your consent (such as marketing communications), you may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing and Disclosure

5.1 pedas99 does not sell, rent, or trade personal data to third-party advertisers or data brokers.

5.2 We may share your personal data with the following categories of third parties, strictly as necessary:

• Payment processors: To facilitate deposits and withdrawals via Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX;
• Identity verification providers: To perform KYC checks as required by applicable regulation;
• Game software providers: Game studios may receive aggregated, non-personally-identifiable data for technical and statistical purposes;
• IT and platform infrastructure providers: Cloud hosting and security monitoring services operating under strict data processing agreements;
• Regulatory and law enforcement authorities: Where required by law, court order, or where we are legally obligated to disclose information to prevent or investigate financial crime.

5.3 All third parties who receive personal data from pedas99 are required to maintain appropriate technical and organisational security measures and to process personal data only for the purposes specified in their agreements with pedas99.

6. Cookies and Tracking Technologies

pedas99 uses cookies and similar technologies to operate and improve the Platform. Cookies used by pedas99 fall into the following categories:

• Strictly necessary cookies: Required for the Platform to function. These cannot be disabled without impairing the service, and include session authentication cookies;
• Performance and analytics cookies: Used to understand how users interact with the pedas99 platform and to identify areas for improvement. Data collected is aggregated and anonymised;
• Functional cookies: Used to remember your language, display preferences, and region settings between sessions;
• Security cookies: Used to detect and prevent fraudulent logins and unusual account activity.

You may configure your browser to block or delete cookies; however, doing so may affect the functionality of the pedas99 platform, including your ability to remain logged in during a session.

7. Data Retention

pedas99 retains personal data for as long as is necessary to fulfil the purposes described in this policy and to comply with legal obligations. Specific retention periods are as follows:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with AML obligations;
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction;
• Communications records: Retained for up to three (3) years from the date of the communication;
• Technical and device data: Retained for up to twelve (12) months from the date of collection for security monitoring purposes.

Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with pedas99's data disposal procedures.

8. Security Measures

pedas99 implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the pedas99 platform;
• Encryption of personal data and financial records at rest using industry-standard encryption algorithms;
• Role-based access controls restricting internal access to personal data to authorised personnel with a documented need;
• Regular security assessments and penetration testing of the pedas99 platform;
• Two-factor authentication available to all registered users and required for administrative access to platform systems.

No system is entirely immune to security incidents. In the event of a data breach that is likely to result in a risk to your rights, pedas99 will notify affected users and applicable regulatory authorities in accordance with our legal obligations and within the timeframes required by applicable law.

9. Your Rights

Subject to applicable law, you have the following rights in respect of your personal data held by pedas99:

• Right of access: To request a copy of the personal data pedas99 holds about you;
• Right of rectification: To request correction of inaccurate or incomplete personal data;
• Right of erasure: To request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations;
• Right to restrict processing: To request that pedas99 restrict the processing of your personal data in certain circumstances;
• Right to data portability: To receive your personal data in a structured, commonly used, machine-readable format where technically feasible;
• Right to object: To object to processing based on legitimate interests, including processing for direct marketing purposes;
• Right to withdraw consent: To withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the pedas99 support team via live chat or email at [email protected] (plain text — not a link). pedas99 will respond to verified requests within thirty (30) days. Identity verification will be required before acting on any request.

10. Children and Minors

The pedas99 platform is strictly restricted to individuals aged 21 years and above. pedas99 does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data of a minor has been collected without appropriate parental consent, we will take immediate steps to delete such data and close the associated account. If you believe a minor has registered on the pedas99 platform, please contact our support team immediately.

11. Changes to This Privacy Policy

pedas99 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered users via email to their registered email address prior to the change taking effect. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the pedas99 platform following publication of a revised policy constitutes acceptance of the updated terms.

12. Contact and Complaints

For questions, concerns, or requests relating to this Privacy Policy or pedas99's data practices, please contact our support team:

• Live chat: Available 24/7 via the pedas99 platform. Average response time: 3–5 minutes.
• Email: [email protected] (plain text — not a link)

If you are not satisfied with pedas99's response to a privacy concern, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.